A Study on Antecedents and Consequences of Stress in Banking Sector

Abstract

Stress has become one of the global issues in the current working environment. Though the modern day organisations have succeeded in coping up with changing industry structures, their success in tackling their employees' stress level is still a question mark. Unless employers do not try to lower their employees stress level, it will affect their organisations indirectly by various means such as increase in absenteeism, high employee turnover etc. Especially , it is not good for organisations such as financial institutions where lump sum money is involved in day-to-day activities. Also the modernisation of the industry led to various changes in the working environment here by challenging the ability of employees to cope up with it. Due to these reasons, employees working in financial sector particularly bank employees are more prone to stress. Hence, it is mandatory to study their stress levels in order to avoid negative consequences. So this study attempts to compare the perception of public and private sector employees on reasons and outcomes of stress in Indian Banks. These comparative findings suggest separate policy implications for employees working in banks. This study also throws light on the scope of future research work in this area and adds definitely to the existing literature.