NLDIMSR Innovision Journal of Management Research

Digital Transformation of International Corporations: Professional Qualification Development

Maksimtsev Igor Anatolyevich, Kostin Konstantin Borisovich — Thu, 17 Aug 2023 00:00:00 +0000

The article substantiates the need for professional training of university teachers in the process of digital transformation of enterprises, which will accelerate this process and increase its efficiency by forming new competencies for both employees and consumers of goods and services of enterprises. The paper describes digitalization, notes the elements of which it consists, and provides the factors of its development in the conditions of modern uncertainty caused, among other things, by the pandemic. It also notes the dynamics of the global development of digitalization and highlights the main trends and problems. Based on the analysis of the digitalization index, the reserves for the growth of the effectiveness of Russia’s digital transformation associated with the increase in the digitalization of human capital are determined. The authors propose a model of digital transformation of the professional training of university teachers based on the factors of the external and internal environment, principles, necessary competencies, stages and results.

Gen Z Perspective of E-Commerce Logistics Service Quality on Home Delivery After Pandemic: Sem Approach to Satisfaction of Customer and Loyalty

R. Mallieswari, Niharika Mishra, R. Jeevitha — Thu, 17 Aug 2023 00:00:00 +0000

With recent technological advancements, internationalization, and, of course, the epidemic of COVID-19, the number of electronic retail planning activities has grown rapidly. But the goal of this research is to examine how Gen Z perceives the quality of electronic retail logistics services for home delivery during a pandemic and to pinpoint the aspects of electronic retail logistics service quality that influence the Satisfaction of customers. Additionally, it seeks to discover whether there exists a relationship between the degrees of consumer delight and brand adherence among those Gen Z customers who shop online. An email-based survey was used to gather data from 302 online shoppers in Bangalore, India. The association between the selected factors has been investigated using Structural Equation Modelling (SEM). Customers are more likely to be satisfied when orders are delivered on time, in good condition, accurately, and without difficulties. Customer loyalty and Satisfaction of customers were found to be positively correlated.

Comparison Between Debt and Equity Investment in India Based on Fixed Income and Equity Indices on National Stock Exchange

Pushkar Dilip Parulekar — Thu, 17 Aug 2023 00:00:00 +0000

Equity and Debt are two of the asset classes which could be looked at by a retail investor for generating returns. Liquidity and Risks associated with returns are also important. Along with nominal returns, an investor should look at real returns considering inflation. Equity Investment awareness has increased over the years, which is reflected by direct or indirect investment in equity markets by retail investors. Nevertheless, debt investments remain restricted mainly to savings accounts, fixed deposits, Employee Provident Fund, Public Provident Fund etc. Few investors invest in debt mutual funds, but there is expense ratio and distributor commission for indirect investment in debt products. Some of these traditional debt investments have lock in periods, upper limit to investment etc. Reserve Bank of India (RBI) launched RBI retail direct scheme in November 2021, which allows retail investors to invest directly in Government of India Treasury Bills, Government of India Bonds, State Development Loans (SDL), Sovereign gold bonds. This study explored risk and return based on daily data from 1st April 2018 till 8th May 2023 for the following five indices (i) Nifty 50 Equity Index (indicator towards large -caps) ii) Nifty 100 Equity Index (indicator towards all large caps and mid-caps) (iii) Nifty 500 Equity Index (indicator towards large, mid and small -caps) (iv) Nifty 10 Year Benchmark G-sec index (indicator towards investment in Central government bonds) (v) Nifty 10 Year SDL Index (indicator towards investment in state government bonds).Study examined all these indices for the Sharpe ratio assuming a risk-free rate of 0%. The study found investment in SDL’s favorable from the return to risk point of view. Drawdown risk was lower in debt as an asset class as compared to equity. Debt investment could be considered through RBI retail direct platform for the short to medium term.

Personal Financial Planning Post COVID-19 Pandemic in India

Deepika Saxena, Nihanshi Goyal — Thu, 17 Aug 2023 00:00:00 +0000

As the unusual Covid-19 outbreak caught the globe by storm, one of the most essential lessons learned was the need of properly planning and managing one’s personal money in order to ensure a secure future. There has been a drastic impact of Covid- 19 on the personal finances of many individuals. The study examined people on the basis of gender, age group, and employment to determine how this pandemic has affected their financial life and how they feel about the financial independence. The present study aims to throw light on how the financial planning process has been changing lately due to the pandemic. The study will be useful to future researchers in understanding how people’s perception changes with change in circumstances as it emphasizes on various financial challenges faced by them due to this pandemic. The study uses exploratory research design and secondary sources of data collection to analyse the change in perception regarding financial planning post COVID-19 pandemic.